Human Resources

A busy hotel operation can lead to gaps in administration or a lack of coherent HR policies and procedures, which in turn can expose an organisation to costly litigation or insurance claims. With this in mind, PREM Group's experienced and CIPD qualified human resource department in Ireland have developed a series of support services to manage the HR function.

General Services

Our approach here is simple – HR systems should not be complicated. Once the foundations are established the day to day work required should be minimal.

An audit of employee files to establish level of administrative work required eg: seeking recruitment histories, employment contracts, variations to terms and conditions of employment, job descriptions, performance reviews, etc.

A review of pay rates to ensure compliance with minimum wage & JLC (where appropriate)

Training needs analysis establishing if there are gaps to be filled in order to ensure compliance with legislative training requirements and to reduce risk of health & safety related insurance claims.

Review of standard documents and written company policy eg: handbooks, contract templates, disciplinary, grievance procedures, use of company equipment etc

Review of policy relating to records of attendance including adherence to Organisation of Working Time Act 1997.

Specialised services


Qualified and experienced trainers can deliver training in the following areas:

  • Certified Manual Handling Training
  • Customer Care
  • Complaint handling
  • Training skills
  • Recruitment & selection skills
  • Employment legislation

Change management

As the external environment changes so too is there a need to consider changes to internal structure. This may involve changing roles, amalgamating roles, introducing new positions or changing working hours. Negotiating these changes can be a difficult thing to do while simultaneously maintaining a positive, focused workforce and staying on the right side of the law. Our human resource support service can assist you by looking at your unique situation, contemplating the options with you and consider how you might introduce change whiles minimising negative sentiment in the workplace and reducing exposure to employment related legal action.

For more information please contact Anne O'Regan, Assistant Human Resource Manager on

Creating a positive, productive, and service-led environment for your team to flourish in